Spam texts to be regulated

Nuisance personal injury claim texts are are far too common.

Changes Are Being Planned

The Ministry of Justice has announced that it proposes to impose penalties on claims management companies by fining them up to 20% of their turnover for obtaining information by cold calling and sending spam text messages.

Most of us have received a text at some point asking us to contact the sender to discuss an injury claim, often when there has been no injury to speak of.

Currently, the regulators can vary, suspend or cancel authorisation of a claims management company. The problem is however, that claims management companies can spring up and close very quickly. If one is suspended one day, another may set up the next.

The proposals to fine will hit them where it hurts, in the pocket. Watch this space to see whether the proposals are put into action.

The Extent Of The Problem

The consumer watchdog Which? released statistics that 8 out of 10 people received an unsolicited call in one month. Of those contacted, 1 in 10 people received an incredible 50 unwanted calls or more.

6 in 10 people received calls about payment protection insurance. Half have received calls from claims management companies about personal injury claims.

Our view is that such conduct is damaging to the reputation of the legal profession and legal system. It needs to be clamped down on.


If our site has been of help, please let others know on social media on Twitter, Facebook and Google+.